BOUTIQUE ME

 

Return Policy

 

Clearance/Re-Boutique Me/Personalize Me

* All Clearance, Re-Boutique Me & Personalized Me Items are FINAL Sale. Any promotional/flash sale items can be returned for store credit if they meet all the return criteria. ALL SALES FINAL ON EARRINGS, SEAMLESS BOTTOMS, HAIR ACCESSORIES (INCLUDING HATS) SOCKS AND EYEWEAR. THIS IS FOR HYGIENIC PURPOSES AND THERE WILL BE NO EXCEPTIONS ON THESE ITEMS.

 

Store Credit

All returned items are for STORE CREDIT ONLY, absolutely NO CASH REFUNDS. Items must be received within 7 business days of receiving the order to get a store credit. Anything after that will not be accepted, and you will be responsible for shipping costs to get it back to you. If you choose not to pay shipping charges to get it back to you, your items will be donated to charity after 30 days. Anything that smells of smoke, has stains, animal hair, has been washed/worn, or damaged by you will not be taken back. It must be in its original condition.

 

Defective Items

If you believe you have received an item with a defect we must be contacted within 3 business days of the date it was delivered to you in order for you to get a replacement. After the 3 business days, there is nothing that we can offer you.

Once we receive returns they will be processed within 3-6 business days and at this time you will be issued a store credit through your customer account email in the price of the item or items you sent back minus the shipping charges that were paid to get the items to you. We are not responsible for the return shipping charges, you will be responsible for that. Please note that all store credits will expire after a year!

All Clearance, Re-Boutique Me & Personalize me items are FINAL.
Please send returns to:

 

Shinedown Productions Inc

c/o Returns Dpt

315 N Spence Ave

Goldsboro, NC  27534